From order to tracking number, one path.
Orders arrive from your channels or get keyed in by hand, allocate against real available stock, flow to the scanner floor, and ship on the cheapest carrier that meets your rules. Returns come back through the same ledger.
The order management layer
Every order shares the catalog and the inventory ledger the rest of the platform runs on.
Manual and channel orders
Import orders from Amazon and other channels through one adapter, or create them by hand for phone, wholesale, and replacement orders. Both kinds move through the same fulfillment pipeline.
Allocation engine
A strategy interface decides how each order draws down stock: by warehouse proximity, single-warehouse preference, or oldest-cost first. Swap strategies without touching the rest of the flow.
Reservations
Allocation reserves against available with row-level locking, so a promised unit is off the table the moment the order commits. Oversell is prevented at the data layer, not by a nightly cleanup.
Rate-shopped shipping
EasyPost, Shippo, and ShipStation together. Rules pick cheapest, fastest, or a named carrier by marketplace, destination, weight, or order value, and every quote is logged on the shipment.
Returns and RMA
Issue an RMA, receive the return against the original order, and route each unit to restock or to a damaged bin. Restocked units re-enter inventory as ledger movements, not manual edits.
Operational dashboards
Backlog by stage, orders at risk of a late ship, unallocated demand, and carrier spend at a glance, so a supervisor knows where the day is stuck before it becomes a fire.
The order lifecycle
Create
Orders import from channels or get keyed in, with SKU mapping resolving each channel listing to your catalog.
Allocate
The chosen strategy reserves stock against available quantity across your warehouses.
Fulfill
Pick and pack on the scanner with hard verification, then rate-shop and buy the label.
Close
Tracking pushes back to the channel, and any return flows back through the ledger.
Shipping rules that pay for themselves
Rate shopping queries every configured provider on every order and applies your rules before spending a cent on postage. The rule set is yours to shape, and the full quote log makes every carrier choice auditable after the fact.
- Cheapest, fastest, or a specific carrier per order
- Rules by marketplace, warehouse, destination, weight, or value
- Multi-package shipments with void and reprint
- Per-shipment cost tracking with a stored quote log
# rate shop · order-33027 · 2.4 kg to 30303
usps ground advantage $7.82
ups ground $6.41 ← selected (cheapest)
fedex home delivery $7.15
# rule: cheapest for orders under $75
Run an order end to end
Create an order, allocate it, and ship it in the live demo, or book a call to see it against your own channel data.